Voluntary Input

Never forced. Never coerced.

UX and Customer Service Technology with Filippo Lovatti

Summary

Filippo Lovotti, head of UX in the Customer Service Tech team at Zappos, joins us to talk about what exactly is UX, how technology should be used to help people, as well as some delicious Italian food! Learn more about Filippo on his website which can be found here. And be sure to check out his podcast “The Industry of UX”

Become a patron of the show! – Support us on Patreon

Be sure to visit our Merch Store

Send in a voice message: https://anchor.fm/voluntary-input/message

Support this podcast: https://anchor.fm/voluntary-input/support

Special Guest Brenden Kumarasamy

Summary

Brenden Kumarasamy, founder of Master Talk, joins us with important info to help us navigate how to present effectively online and share free resources with folks during this difficult time.

Be sure to check out his YouTube channel! – Mastek Talk Videos

Become a patron of the show! – Support us on Patreon

Be sure to visit our Merch Store

Send in a voice message: https://anchor.fm/voluntary-input/message

Support this podcast: https://anchor.fm/voluntary-input/support

Censorship

Summary

William Stodden returns to help clear the air about what The U.S. Constitution actually says about censorship, and whether or not social media platforms are actually engaged in it. We also talk about the responsibilities these platforms have, if any, concerning free speech, as well as some of the behaviors seen by certain high profile individuals on these platforms.

Be sure to check out William’s new podcast Supernova Earth, and grab a copy of his book The Practical Effects of Time Travel: A Memoir

The Congressional wealth graph mentioned in this episode can be found here.

Become a patron of the show! – Support us on Patreon

Be sure to visit our Merch Store

Send in a voice message: https://anchor.fm/voluntary-input/message

Support this podcast: https://anchor.fm/voluntary-input/support